At Modestly LLC, we want you to feel confident in your purchase of the Vera Chrome Extension. If the extension does not meet your needs, we offer a straightforward refund policy for new customers.
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‍14-Day Refund Window
‍We accept refund requests within 14 days of the original purchase date.
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If you request a refund within this period, we will issue a full refund to the original payment method.After 14 days, purchases are considered final and non-refundable.

‍Eligibility Requirements
‍A refund may be issued if:
Your request is made within 14 days of purchase, and
‍You purchased Vera directly through Modestly LLC or through an approved marketplace (such as the Chrome Web Store).We may ask for your order ID or receipt to verify the purchase date.

‍Non-Refundable Scenarios
‍Refunds will not be issued if:
More than 14 days have passed since purchase
The school or institution has already activated and used the unlimited-user license for multiple staff members
The purchase was made by mistake but was used extensively during the trial period
Your request does not include verifiable proof of purchase

‍How to Request a Refund
‍To request a refund, please email us at:
📧 support@getmodest.ly
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